I'm Ben, currently employed as a Senior Product Manager, responsible for the product pages (40% of all site sessions) and brand pages on Nordstrom.com. I work with a team of 14 geographically distributed agile engineers, a program manager, and a designer. Since joining I've had an AB testing promotion rate of over 70%
Before Nordstrom, I was a Senior Product Manager for Trunk Club (one of the first to market in at-home personalized styling acquired by Nordstrom in 2014) responsible for their native app across iOS and Android (~50% of revenue). Before Trunk Club, I was a Product Manager for Vistaprint responsible for their cart, checkout, and order management experiences.
Product Management Agile Methodologies Scrum Data
Product Marketing AB Testing Thought Leadership Entrepreneurship
Senior Product Manager: Nordstrom
At Nordstrom, I am responsible for their Product Pages, and Brand Pages (~40% of total site traffic) across both desktop and mobile optimized web formats. I work with an agile engineering team that is geographically distributed (Seattle & Kyiv) running Kanban, a program manager, and a designer. During my time at Nordstrom I've maintained above a 70% promotion rate for the tests the team has run.
Senior Product Manager: Trunk Club
At Trunk Club (Nordstrom owned first to market online styling SaaS / Subscription hybrid), I was a Senior Product Manager for the Trunk Club iOS and Android app experiences (more than 50% of revenues). I supported one direct report and worked with a team of 13 engineers and a designer based out of Chicago IL running scrum.
Product Manager: Vistaprint
I worked at Vistaprint for 7 years in a few different capacities, starting as a Product Marketing Manager, and ending as a Product Manager. When I left, I was the Product Manager for the cart, checkout, and order management space. This included payments, fraud, and the UI front ends. I worked across 3 scrum teams across 19 engineers and partnered with a 3rd party agency designer.
2022 - Present
Manager of Product Management: Nordstrom
I support a team of two senior product managers who focus on the product page on Nordstrom.com, and NordstromRack.com across desktop, Mobile Optimized Web, iOS, and Android platforms. This represents ~70 of total site traffic to the Nordstrom digital ecosystem. I work with an agile engineering teams that is geographically distributed (Seattle, Guadalajara & Kyiv) running Scrum, a program manager, and a designer. During my time at Nordstrom I've maintained above a 70% promotion rate for the tests the team has run.
Bachelor of Science in Business Management, Concentration in Marketing
Harvard Extension School
Strategic Marketing Management
University of New South Wales
Australia study abroad: Negotiations, Psychology, Australian Studies
WHAT PEOPLE SAY
"Ben is a great product manager. I've seen him effectively manager a huge number of stakeholders and cultivate strong relationships, despite professional disagreements on priorities. He takes personal growth and professional development very seriously. He has a strong grasp on who his customers are and looks for the data he needs to make the right decisions."
- Gary Schorer, Director of Technology at Vistaprint
Outside of work, I am extremely passionate about Real Estate investing, photography, and will play the occasional video game. Before COVID, I was actively training in Krav Maga and plan to continue once things get back to normal.