I'm Ben, currently employed as a Senior Product Manager, responsible for the product pages (40% of all site sessions) and brand pages on Nordstrom.com. I work with a team of 14 geographically distributed agile engineers, a program manager, and a designer. Since joining I've had an AB testing promotion rate of over 70%
Before Nordstrom, I was a Senior Product Manager for Trunk Club (one of the first to market in at-home personalized styling acquired by Nordstrom in 2014) responsible for their native app across iOS and Android (~50% of revenue). Before Trunk Club, I was a Product Manager for Vistaprint responsible for their cart, checkout, and order management experiences.
Product Management Agile Methodologies Scrum Data
Product Marketing AB Testing Thought Leadership Entrepreneurship
2022 - Present
Manager of Product Management: Nordstrom
I support a team of two senior product managers who focus on the product page on Nordstrom.com, and NordstromRack.com across desktop, Mobile Optimized Web, iOS, and Android platforms. This represents ~70 of total site traffic to the Nordstrom digital ecosystem. I work with an agile engineering teams that is geographically distributed (Seattle, Guadalajara & Kyiv) running Scrum, a program manager, and a designer. During my time at Nordstrom I've maintained above a 70% promotion rate for the tests the team has run.
Senior Product Manager: Nordstrom
At Nordstrom, I am responsible for their Product Pages, and Brand Pages (~40% of total site traffic) across both desktop and mobile optimized web formats. I work with an agile engineering team that is geographically distributed (Seattle & Kyiv) running Kanban, a program manager, and a designer. During my time at Nordstrom I've maintained above a 70% promotion rate for the tests the team has run.
Senior Product Manager: Trunk Club
At Trunk Club (Nordstrom owned first to market online styling SaaS / Subscription hybrid), I was a Senior Product Manager for the Trunk Club iOS and Android app experiences (more than 50% of revenues). I supported one direct report and worked with a team of 13 engineers and a designer based out of Chicago IL running scrum.
Product Manager: Vistaprint
I worked at Vistaprint for 7 years in a few different capacities, starting as a Product Marketing Manager, and ending as a Product Manager. When I left, I was the Product Manager for the cart, checkout, and order management space. This included payments, fraud, and the UI front ends. I worked across 3 scrum teams across 19 engineers and partnered with a 3rd party agency designer.
Bachelor of Science in Business Management, Concentration in Marketing
Harvard Extension School
Strategic Marketing Management
University of New South Wales
Australia study abroad: Negotiations, Psychology, Australian Studies
WHAT PEOPLE SAY
"Ben is a great product manager. I've seen him effectively manager a huge number of stakeholders and cultivate strong relationships, despite professional disagreements on priorities. He takes personal growth and professional development very seriously. He has a strong grasp on who his customers are and looks for the data he needs to make the right decisions."
- Gary Schorer, Director of Technology at Vistaprint